9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 7963355210
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, enter your registered mobile number in the app and verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection by checking your signal. If you still experience issues, click "send OTP" and wait for a suitable time. If the OTP does not arrive, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please submit your updated KYC details to our customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and enjoy the updated app. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming funds, excluding bonus amounts. This means users can only withdraw the money they've earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, payment processing may occasionally be delayed, potentially adding up to 24 hours to the overall timeframe. This delay is an exception to the otherwise swift service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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